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Who We Are 2017-03-29T16:22:53+00:00

Company Summary

Mod1 is a Managed IT Services provider with a deep expertise in a broad range of technologies and a core competence in maintaining high availability of IT. Mod1 began business in 2006 and today, our unique combination of services reduces high IT costs and business risk typically associated with inefficient, poorly managed, unsecured and outdated systems. We focus on minimizing downtime, eliminating data loss, increasing security, improving business process efficiencies, and implementing cost-reducing technologies.

Mod1 can act as your strategic partner and fully manage your entire IT infrastructure or you may complement your existing IT team with one or more of our managed services to free up internal resources for tasks more focused toward business goals. Either way, our services allow you to focus on your business without the distraction of IT. We can handle anything from IT strategy planning down to paper jams.

Quick Facts

  • 2,400+ Managed Devices
  • 2,000+ Managed Users
  • 200,000+ Emails per month
  • 1,200+ Mailboxes

Industries

Mod1 serves businesses across several industries including:

  • Retail
  • Governmental
  • Professional Services
  • Finance
  • Legal
  • Hospitality
  • Telecommunications
  • Distribution
  • Marine
  • Insurance
  • Non-Profit
  • Restaurant
  • Manufacturing
  • Automotive

Technologies

We work with a wide range of technologies including:

  • Advanced Routing – RIP, OSPF, BGP
  • Active Directory & Windows Networks
  • VPN – IPSec, L2TP
  • RADIUS
  • DNS – BIND, Windows, PowerDNS, Anycast, Multicast, DNSSec
  • IPv4 & IPv6
  • Advanced Switching – Layer 2 & 3, VLANs
  • Advanced Monitoring & Alerting
  • Email Protocols – SMTP, POP, IMAP, WebMail, ActiveSync, Spam Filtering,
  • Wireless – 802.11a/b/g/n/ac
  • Fiber Optic & Structured Cabling – Single mode & multi-mode
  • Clustering – VMWare & Hyper-V, High Availability
  • VoIP – SIP, RTP, Asterisk, 3CX, Avaya, Cisco

CUSTOMER ORIENTED. RESULTS DRIVEN.

CHRISTIAN W. CHU FOOK

CHIEF EXECUTIVE OFFICER

REUBEN COURTENAY

SENIOR SYSTEMS ENGINEER

GARTH THOMPSON

SENIOR SYSTEMS ENGINEER

PAYMAN DAMGHANI

CHIEF SECURITY ANALYST

CLAYTON BALLAH

SYSTEMS ADMINISTRATOR

AARON YOUNG

SYSTEMS ADMINISTRATOR

SARAH CHU FOOK

HR MANAGER

CHRISSANDRA THOMAS

ACCOUNTS & CUSTOMER CARE SPECIALIST

LONA JOHNSON

ACCOUNTS & CUSTOMER CARE SPECIALIST

TESTIMONIALS

“Mod1 have provided invaluable support to our company in a timely and efficient manner in times when it is most needed.”

“Quick to respond whenever any problems arise and staff are very knowledgeable and resourceful.”

“With Mod1 managing our IT infrastructure, staff are no longer distracted by IT issues. Their proactive approach means there are also far less problems to deal with.”

“Mod1 is an exceptional IT service provider, ensuring that clients get great value for money in just about any area of IT one can imagine.”

“In this day and age, we are heavily dependent on efficient IT services. Mod1 has always been prompt when it comes to assessing our problems, formulating possible solutions and execution.”

“We have worked with Mod1 since 2013 and have found them to be extremely capable, reliable and efficient. The nature of our business means that we have to be available to our guests 24/7 and Mod1 have supported us at any hour, which is extremely valuable to us. The technicians respond quickly and in many instances, have been proactive to help us avoid bigger problems. I can’t recommend Mod1 highly enough!”

“Mod1 provides excellent technical support and customer service in the speedy resolution of our issues.”

“Mod1 is a professional company with commitment to provide great technical expertise and customer service. Mod1 allows us to have peace of mind and reduces the administration headache because they fix problems quickly and maintain our IT so we have fewer issues”

A FEW OF OUR VALUED CLIENTS